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Policies ​- the legal stuff
Notices, Terms and Conditions, Refunds, Cancelations, Disclaimers 

Please READ this page!  When you sign up to work with Suzy Woo on any level, you are agreeing to these provisions.

"I am a light worker, I work in the frequency of unconditional love. My work is always of the light and for my client's highest good.  I stand behind my work and work with the highest integrity."  ~Suzy Woo

By booking a session, class, workshop or event with Suzy Woo, you agree to be bound by these terms and conditions; and release all  liability and agree to hold harmless Suzy Woo and associated affiliates and employees, successors and assigns.


Holistic healthcare practitioners are trained specialists who use non-invasive holistic practices to create a healthy environment for the mind, body and spirit, and are NOT Medical Doctors.


It is recommended to seek the advice of your physician or qualified health care practitioner prior to starting any new treatment and/or changing current treatment.  


Holistic therapy is not intended to constitute medical treatment or consultation and is not intended to cure any conditions. Energy healing results may vary by person. Your outcome and results are not guaranteed. 

No psychic reading can predict or diagnose information with absolute certainly. Suzy Woo will not be held accountable for any interpretations or decisions made based on information provided during readings.  Psychic readings are for entertainment purposes only. 

Information you receive does not constitute legal, psychological, medical, business or financial advice. 

Choices and/or actions based on the content of your reading and services received are your own responsibility. 

By purchasing a reading, you agree that your consultation is subject to your own interpretation.  

Outcomes and results are 99% AMAZING however your results are not guaranteed. 

Spiritual work cannot be guaranteed.


There is a level of responsibility to be held by the client to preserve the integrity of the work done by not participating in certain spellwork and rituals that may undo or negate the work. 


Once you have the work done, it is up to you to stay in the light and take great care of yourself.

Consult your primary health care provider to find out what is right and best for you.

We suggest that post session, to drink plenty of water, get plenty of rest, and eat clean, organic foods. Limit refined sugars and processed foods, and avoid alcohol and recreational drugs.

There are no refunds given once the work is done.



The short of it:   If you forget or don't show, that's on you.  If it's on me, I'll make it right.  If I perform the services, you are not entitled to a refund. 

All sales are final.  Services, classes, workshops and retreats are nonrefundable. Under some circumstances they may be transferrable and this will be reviewed on a case by case basis.

If it's me:

If Suzy Woo falls ill or has extenuating circumstances that will call for the cancellation of your appointment, workshop or class, you will receive a complete refund within 5 business days.


Whether your appointment is in person or online; you are responsible for arriving to your session on time. Reminders are not sent. Your appointment is scheduled specifically for you. There is a mutual obligation for both parties to show up on time.

If you are a "No call, no show"- meaning you do not notify Suzy in writing via email, text or a phone all of your wish to reschedule, then It is clearly too late to give your slot to someone who has been on a cancellation list, and there will be no refund given.

There is a MINIMUM $50 fee that will be charged for a 'no call, no show.' 

If you are late up to 15 minutes, we will still follow through with your appointment and no extra time will be given. You will receive an abbreviated session that will fit in the allotted time assigned to the nature of your appointment.

If you do not arrive within 15 minutes of your scheduled time, your appointment is forfeited and no refund will be given. Again, it is too late to give the slot to someone on the waiting list.

If you need to reschedule, you must notify Suzy Woo in writing via email to or call or text 716.548.5013.

If you send notification at least 24 hours in advance, then your slot can be given to someone on a waiting list and you have the option of receiving a complete refund, or simply rescheduling your appointment without penalty.

If you cancel your appointment with less than 24 hours, there will be a $50 administrative fee. 

By purchasing services of Suzy Woo you agree to and accept these terms and conditions.


Pricing is subject to change without notice. 

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